Operations Spec, Collections – Gaithersburg

Feel the pride and the rewards of working for one of the world's most successful companies. From fleet maintenance & operations to sales & service, each member of our team plays an integral role in providing important environmental solutions. Each person is rewarded for their talent with great compensation and life-enhancing benefits. We are a Fortune 150 company and the largest in our industry. Share your talent with an industry leader.

I. Job Summary
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

·Assists in troubleshooting and resolving safety, service, and operational issues.
·Creates, distributes, and closes-out customer tickets on a daily basis.
·Maintains and distributes department related information on a daily basis.
·Communicates with other supervisors and managers about operations and/or dispatch issues.
·Completes and maintains a variety of reports as directed by the department manager.
·Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
·Assists with data collection and reporting required for incentive pay programs.
·Assists with the processing of payments and other financial tasks as necessary.
·Assists in the implementation of operational projects as needed.
·Communicates with customers about service issues as needed.
·Communicates with employees about scheduling and work assignments as needed.
·May enter and maintain Service Machine SMART data on a daily basis.
·Performs other duties as assigned.

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: High school diploma or G.E.D, and zero to four years previous experience.

Preferred: High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience.

We offer a competitive total compensation package, unbeatable Health Care Benefits, Life Insurance, Short Term Disability, Vacation, Personal Days, Stock Purchase Plan, Incredible 401k plan, Tuition Payback, Family Assistance, Adoption Assistance and More!

We are an Equal Opportunity/Affirmative Action Employer/M/F/D/V

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